Refund & Cancellation Policy

This policy explains how cancellations and refunds work for QRaft's paid plans. Payments and refunds are processed by our reseller and Merchant of Record, Paddle.com.

1. Cancelling your subscription

You can cancel your paid plan (Pro or Business) at any time from your billing page. Your plan stays active until the end of the current billing period, and you will not be charged again. After that, your account moves to the Free plan, and all your codes keep working for 3 more months.

2. Refunds

If you are not satisfied, you can ask for a full refund within 14 days of your first purchase of a paid plan. To ask for a refund, email qr@linkom.app from the address on your account, and we will arrange it through Paddle.

• Refunds go back to the original payment method.
• Renewal charges after the first period are generally not refundable, because you can cancel any time before the renewal.
• We may decline refunds in cases of clear abuse of the Service or of this policy.

3. How refunds are processed

Because Paddle is the Merchant of Record, refunds appear on your statement from Paddle and usually take 5 to 10 business days to reach you, depending on your bank or card issuer.

4. Free plan

The Free plan costs nothing, so no billing or refunds apply to it.

5. Contact

Questions about billing or refunds? Email qr@linkom.app.